Log in securely
Multi-factor Authentication (MFA)
How to sign in to systems and services via multi-factor authentication (MFA).
Guides
Have you lost your MFA key for your account?
When you have activated multi-factor authentication for your account, you are required to log in with multi-factor authentication when you want to make changes to your account on uu.se/konto.
If you have lost the key, you can always log in to uu.se/konto using your BankID app, which provides equivalent security to multi-factor authentication. If you don't have BankID, you can get help at one of the university's reception desks to restore your account.
Have you lost your MFA key for SharePoint Online?
If you need to change your phone or for some other reason delete your "Microsoft Authenticator" application on your phone, you need to contact IT support for help with recovery. You cannot reset or create a new multi-factor authentication (MFA key) on your own.
About the tool
Multi-factor authentication (MFA) gives you added protection when logging in. In short, it means that you need to perform an additional action to verify your identity when logging in to certain services of systems at the University.