Telephone number in emergency situations and difficult situations

You do not need to be alone in the event of an incident or imminent incident that is serious or urgent. The University has an emergency telephone number, +46 18 471 25 00, which is manned around the clock. When you call the alarm telephone number, you will reach the campus security guards.

To provide support and minimise problems in the event of an incident, the University has a structured system for how to deal with serious situations of varying degrees of urgency.

The first question will always be whether you need urgent assistance from the emergency services, ambulance or police. If yes, start by calling the SOS Alarm emergency number, 112.

You can then call the University's emergency telephone number, +46 18 471 25 00, as soon as possible. The campus security guards can assist in the contact with an ambulance, emergency services and police.

"If 112 is alerted to an incident at Uppsala University, it is essential that the campus security guards are also given the opportunity to be on-site. In some cases, the campus security guards may be first on site and assist in a difficult situation", says Jenny Ferngren, Head of unit, Physical security and safety, at Uppsala University.

For example, serious incidents may be:

  • personal injury, or damage to the environment or property
  • crimes in progress, such as theft, vandalism or violence
  • damage to the good reputation and image of the University or the informant's own activity
  • impact on the function of the University or the informant's own activity.

"For example, the campus security guards can assist in cases of acute illness, they know their way around our premises and can give the right directions to the ambulance and help in other ways. What is important is that you do not need to be alone in difficult situations."

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