What to do in a crisis, or if you fall ill

Are you having a crisis, or have you fallen ill? The University can help you in many instanses, but sometimes outside help is needed.

Acute emergencies

Call 112 when you experience an acute emergency that poses an immediate risk to health, life, or property. The number connects you to the police, the fire department, social emergency services, on-call priest, poison information, air rescue services and mountain rescue services.


If you fall ill

You can call the medical advice number (Sjukvårdsrådgivningen) 1177 for health care advice over the phone twenty-four hours a day, year-round. A nurse will answer your questions, determine the need for further care and recommend which, if any, health care agency you should visit.

Telephone: +46 771 11 77 00.

113 13 is Sweden's national number for information in case of serious accident or crises. Call when you need information, or have information to give, about major accidents or crises such as storms, epidemics, a flood, or any major events in the community.
Telephone: 113 13

In the event of a serious incident at Uppsala University and/or when in need of a security officer due to difficult situations, call the University's emergency number.
Telephone: +46 18 471 25 00 (open 24 hours)

A serious incident can be one of the following:

  • Death
  • Burglary
  • Risk of serious personal injury or damage to the environment or property
  • Threats and/or violence
  • Accidents
  • Fire
  • Other events with the risk of serious impact

For acute psychiatric help, seek help at the Psychiatric Emergency Clinic. If you are having severe problems and have had contact with a psychiatrist before, please contact your medical centre, which can also refer you to a psychiatric clinic.

Uppsala: +46 18-611 25 00

Gotland: +46 0498-26 80 05

The Social Emergency Service offers help during evenings, nights and weekends when the Social Service Office is closed. Call for acute social problems such as domestic violence, addiction, or when you believe that someone is being mistreated.

Uppsala: +46 18-727 00 00

Gotland: +46 498-26 91 45

Kvinnofridslinjen (Sweden's national women's helpline)

A national telephone helpline for women subjected to threats, violence, or sexual assault.
Telephone: +46 20-50 50 50 (open 24 hours)

Självmordslinjen (The suicide prevention line)

The suicide prevention line offers free counselling over the phone. If you have suicidal thoughts or if you are concerned about a friend you can call or chat anonymously. You can also send in questions via email.
Telephone: 901 01

Illness and insurance

It is important that all students have full insurance coverage during their stay in Sweden. This insurance should cover students during school hours and in their free time.

If you are registered with Försäkringskassan and fall ill, you should also contact Försäkringskassan the first day of your illness. If you are ill longer than 14 days, a certificate from your doctor is required. In cases of extended illness, please inform your department and speak to a study and career counsellor about how to make up for the time you have missed.

Student counselling

During the semesters students can contact the Student Health Services or the University Church for support. Both offer free and confidential service.

Book an emergency appointment with one of our psychologists or counsellors at the Student Health Services if the crisis is related to the university or your studies. The Student Health Services are both available in Uppsala and Gotland.

Uppsala: +46 18-471 69 10
Gotland: +46 498-10 84 80

The priests and deacons at the the University Church help all students regardless of religious belief.

The University Church Uppsala: +46 18-430 37 06
The University Church Gotland: +46 498-20 68 00

Crisis information aimed at doctoral students can be found on the intranet, the Staff Portal.

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