Student health counselling in Uppsala

Information due to COVID-19

To minimise the risk of virus spreading all appointments with the Student Health Services will be digitally online until 30 September 2021.

Telephone counselling will be available during the same time slots as earlier.

Please note! The reception, the reception telephone and the telephone counselling will be closed for the day on 22 September.

This is how it works

All personnel at the Student Health Services are bound by professional secrecy. No information is released without your consent.

If you want an appointment for individual counselling you must first call our telephone counselling service. Our counsellors/psychologists will ask questions about what is troubling you, give you advice and set up an appointment for you, if the assessment is that the Student Health Services are best suited to help you. If not, you will be guided to the right place. If you are unsure where to find help, call us and we will help you.

Sometimes you need to seek help from other healthcare providers, for example:

  • If you have suicidal thoughts or thoughts of hurting yourself or someone else, you need immediate help. For acute psychiatric help, call or visit the Psychiatric Emergency Clinic in Uppsala. The reception and telephone is open 24 hours a day, 7 days a week. Telephone: 018-611 25 00. Address: Akademiska sjukhuset, entrance 12.
  • If you have more severe or long lasting problems, please turn to your local health centre (vårdcentral) or seek psychiatric care.
  • If you are sick, have an injury or suffer from medical problems, please turn to your local health centre or the closest emergency ward. You can call 1177 for advice. Note! If you are calling from a foreign phone number dial +46 771 11 77 00.

Telephone counselling and appointments

Telephone counselling and booking of a first appointment
Call our counselling service to get advice or to book an appointment.
You can not book an appointment via email or by coming to our reception.

Telephone: 018-471 69 10.
Opening hours: Monday – Friday: 12:45–14:00.

Our telephone counselling is manned by both psychologists and counsellors. We receive many calls. If you are still on hold when the counselling closes, you will not hear a message telling you that the line is closed. Please check out the upcoming telephone hours and try calling us again.

Currently, it is possible to get a first time counselling appointment within 1-2 weeks.

Information for postgraduate students at SLU or Uppsala University.

Cancellation and rebooking

If you cancel or change your appointment well in advance we can offer support to more students. To change or to cancel your appointment call our reception: 018-471 69 00.

You can also cancel an appoitment via email receptionen@sh.uu.se. Note! You have to call if you want to book a new appointment.

The Reception: opening hours and address

Opening hours

Monday 8:00–17:00
Tuesday 8:00–16:30
Wednesday 12:30–16:30
Thursday 8:00–16:30
Friday 8:00–15:00
Closed for lunch 11:45–12:30

Visiting address

Övre Slottsgatan 7, 2nd floor
753 10 Uppsala
To get here (map)

Contact the reception

Telephone: 018-471 69 00
Email: receptionen@sh.uu.se

The Student Health Services in Visby

Go to the Student Health Services at Campus Gotland.

Distance learning students

As a distance learning student at Uppsala University and SLU, you can contact the Student Health Services regarding issues associated with life as a student. Call our counselling service to get advice or to book an appointment. You cannot book an appointment via e-mail.
Telephone: 018-471 69 10 Monday–Friday 12:45–14:00.

Sometimes you need to seek help from other healthcare providers, for example:

  • If you have severe anxiety, suffer from severe depression or have suicidal thoughts you need more immediate help. For acute psychiatric help, call or visit the local Psychiatric Emergency Clinic. They are open 24 hours a day, 7 days a week.
  • If you have more severe or long lasting psychological problems, please turn to your local health centre (vårdcentral) or seek psychiatric care.
  • If you are sick, have an injury or suffer from medical problems, please turn to your local health centre or the closest emergency ward. You can always call 1177 for advice. Note! If you are calling from a foreign phone number dial +46 771 11 77 00.

Doctoral students

Doctoral students at Uppsala University

If you are a doctoral student at Uppsala University, who are currently 20% active (regardless of funding), you should turn to the occupational health services for support, including counselling. They offer some counselling sessions free of charge before the head of department have to be informed. To book an appointment call the occupational health service.
More information is available on Uppsala University's staff web.

Doctoral students at SLU

If you ar a doctoral student at SLU, (regardless of funding), you should turn to the occupational health services for support, including counselling. They offer one counselling session, free of charge, before the head of department/equivalent have to be informed. For more information and to book an appointment contact the occupational health service.
More information is available on SLU’s staff web.

The light room

If you are not scheduled for an appointment you are still welcome to the light room. The room is open during the darker months of the year, during fall and winter. Look for the opening hours on our web. The light room is perfect if you feel the need for more light or if you just need to boost your energy. No appointments necessary, just drop in and show your student ID in the reception. Please note! The light room is currently closed due to the risk of virus spreading.

Feedback or complaints

Post your feedback on the Student Health Services in the form below and we will get back to you (the form is in Swedish).


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