On-call duty

On-call duty denotes a work-free time when you are at the employer’s disposal. When you are on call, you are obligated to be available via phone/computer and by going to your place of work. Issues should primarily be solved remotely. If there is a need for your presence at the place of work, this must occur within 60 minutes, unless the employer decides that such presence may be delayed.

An employee may be ordered to on-call duty if it is deemed essential for the agency’s activities that the employee is available to work as needed.

Before ordering on-call duties, the employer must negotiate according to 11 § Employment (Co-Determination in the workplace) Act (1976:580) [Lag (1976:580) om medbestämmande i arbetslivet, MBL].

A collective agreement regulates the terms, supplements etc. for on-call duties. The employer cannot ask on-call duties of a person who is on partial sick leave, partially on statutory leave or on leave for the care of a sick child.

You can find the local collective agreement under links in the right-hand column.

On-call duty hours are digitally reported in Primula web. The co-worker is responsible for monthly reporting their on-call hours during the month.